Helps supervisors learn how to deal with bullying and violence in the workplace.
People often equate “bullying” with children, believing that the burden of dealing with such torment disappears after one leaves school. But in reality, bullies can be found in any organization, regardless of size or industry.
As an adult, expressions of anger or other inappropriate conduct should be addressed by the employer as a violation of workplace conduct rules. However, bullying may be subtler. If a pattern of behavior which humiliates or intimidates an employee or otherwise sabotages his or her performance develops, then you may have a bullying situation to deal with.
This course is designed to help supervisors recognize, prevent, and resolve incidents of workplace bullying and violence at their organization. It will cover the following topics:
- Bullying & the Law
- Size of the Problem
- Warning Signs
- Workplace Conduct
- Taking Action
- Introduction to Workplace Violence
- Minimizing Incidents of Workplace Violence
- Domestic Violence
Working with HR
- Involving Human Resources
- Terminating an Employee
After completing this course, learners will be able to:
- Summarize the effects bullying has on employees and the organization
- Identify the warning signs of bullying
- Distinguish between “being firm” and “appearing as a bully” themselves
- Respond appropriately to workplace bullying situations
- Reduce the risk of violent incidents
- Recognize and respond to domestic violence
By completing/passing this course, you will attain the certificate Course Completion - New
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